Privacy Policy

Effective Date: March 1, 2023

At VeraFinder, safeguarding your privacy and personal information is our top priority. This privacy policy outlines how we collect, utilize, and secure your information when you use our website and services. By using our website and services, you consent to collecting, using, and disclosing your information as described in this policy.

VeraFinder LLC (also referred to as “VeraFinder”, “we”, “our”, or “us”) and its affiliates, acknowledge the importance of protecting Personal Information that we may obtain from visitors, users, and other individuals or entities (“Users”, “you”, or “your”). This Privacy Policy applies to the collection of data and privacy practices of VeraFinder when we collect Personal Information through your usage of the website, https://verafinder.com/, as well as other VeraFinder-related sites, software, and applications that are accessible via any top-level VeraFinder domain that we own (each referred to as a “Site”, and collectively, the “Sites”), through social media pages that we manage, and via email messages that we may send to you (collectively known as the “Services”).

VeraFinder is a data and analytics service that provides educational and informational materials for investors to help them save time searching for and analyzing real estate properties.

  • VeraFinder does not offer properties or listings for sale or rent.
  • VeraFinder does not provide housing, temporary or permanent.
  • VeraFinder does not provide any insurance offers of any kind.
  • VeraFinder does not offer or provide any financing, including mortgage loans.
  • VeraFinder does not offer home inspections or appraisal services.
  • VeraFinder does not provide house-hunting services.
  • VeraFinder is not a real estate Aggregator.

This Privacy Policy outlines our use of Personal Information, the entities with whom we share it, your rights and choices, and how you can contact us about our privacy practices. Please note that this policy does not extend to third-party websites, products, or services, even if they link to our Services or Sites. In these cases, it is recommended that you carefully consider the privacy practices of those third parties. We encourage you to familiarize yourself with our privacy practices and let us know if you have any questions. By using the Sites, you indicate your agreement with this Privacy Policy. If you do not consent to this Privacy Policy, please do not use our Site.

If you have any inquiries or comments about this Privacy Policy, please contact us at privacy@verafinder.com.

Similar to other websites and apps, we collect data about the browsers and devices you use to access VeraFinder. This information includes browser or device model and settings, operating system, unique identifiers, and the version of the app you’re using. We also gather data about how your browsers and devices interact with our services, including IP address, crash reports, system activity, and the date, time, and URL of the site you visited before VeraFinder. You can control our collection of certain data, such as your mobile device model or the language your mobile device uses, by adjusting your mobile device's privacy and security settings. If you allow location services on your mobile device, VeraFinder obtains the location of your device. We use this information to provide you with location-based information and ads. If you do not wish to use these features, you can turn off location services on your device. We also collect location information from your browser, if you permit it, for similar purposes. You can disable access via your browser settings.

VeraFinder shares data only as required to meet a legal or regulatory obligation, including responding to a subpoena or other lawful government request for data. We may also share information to enforce our legal rights, detect or prevent fraud or security concerns, and safeguard public safety.

If VeraFinder is engaged in a merger, acquisition, or any other type of transfer or sale of some or all of its business, whether as a going concern or as part of bankruptcy, liquidation, or a comparable proceeding, we may share your information in connection with that transaction. VeraFinder allows certain companies to place tracking technologies such as cookies and pixels on our sites. These companies may receive information about your activity on VeraFinder that is linked to your browser or device. They may use this data to serve you more relevant ads on our sites or others. In some states, sharing data for online advertising may be classified as a “sale” of information. VeraFinder does not sell any of your information besides this type of sharing.

Our Privacy Policy applies to all Services offered by VeraFinder and its affiliates and Users. Our Privacy Policy outlines our data collection practices and applies unless a particular country privacy policy applies to you. However, our data collection and processing practices may be more restricted due to local laws, as data protection and privacy laws in certain jurisdictions where our Services are located may limit our practices. Please note that our Privacy Policy does not extend to services offered by other companies or individuals, including products or sites that may be displayed to you or other sites linked from our Sites or Services. Also, our Privacy Policy does not encompass the information practices of other companies and organizations that advertise our Services and may use technologies such as cookies, pixel tags, and others to offer and serve relevant ads.

UPDATING YOUR INFORMATION

If your Registration Information changes during your subscription to VeraFinder, you can update it anytime via the Service.

LEGAL DISCLOSURES

In this section, we have included necessary disclosures under state privacy laws.

Under the California Consumer Privacy Act (CCPA), California residents have specific rights with respect to their data, including:

  • The right to know the categories of personal information we’ve collected and the categories of sources from which we got the information (see Information collected by VeraFinder and the chart just below)
  • The right to know the business purposes for sharing personal information
  • The right to know the categories of third parties with whom we’ve shared personal information
  • The right to access the specific pieces of personal information we’ve collected and the right to delete your information

California residents also have the right not to be discriminated against if they choose to exercise their privacy rights.

Category and sources of InformationHow we use itTypes of individuals affectedHow we share it
Identifiers We collect this information from our users, customers, and business partners. We also generate identifiers internallyTo enable use of our sites, services, and products, to communicate with you, to understand how our users interact with our sites, and to improve our offeringsPeople who use our sites or mobile applications; create a user account; receive any type of offer; send us an inquiry about buying a home, product, or service from us; ask to be connected to a real estate pro; purchase advertising from us; obtain a service from us; and real estate pros who we connect with usersWe share this data with our service providers and with business partners, including those to whom you instruct us to send this information
Personal information under California Civil Code section 1798.80 We collect this information from our users, customers, and business partnersTo enable use of our sites, services, and products, to communicate with you, to understand how our users interact with our sites, and to improve our offeringsPeople who create a user account; receive any type of offer; send us an inquiry about buying a home, product, or service from us; ask to be connected to a real estate pro; purchase advertising from us; obtain a service from us; and real estate pros who we connect with usersWe share this data with our service providers and with business partners, including those to whom you instruct us to send this information
Protected classifications We collect this information from our users and business partnersTo understand how our users interact with our sites, and to conduct research into housing and real estate trends and marketsPeople who buy or sell a home from/to us; use our rental application submission service; enter into a business partnership with usWe don’t share
Commercial information We collect this information from our customers, and generate it internally during transactions with our customersTo transact with you if you use our services or products, and to enable transactions you’ve requestedPeople who sell us a home; buy a home, product or service from us; purchase advertising from usWe share this data with our service providers and with business partners, including those to whom you instruct us to send this information
Biometric informationWe don’t collect this dataNoneNone
Electronic network activity information We collect this information from our users and customersTo enable use of our sites, services, and products, to communicate with you, to understand how our users interact with our sites, and to improve our offeringsPeople who use our sites or mobile applicationsWe share this data with our service providers and with business partners, including those to whom you instruct us to send this information
Geolocation data We collect this information from our users and customersTo enable use of our sites, services, and products, to understand how our users interact with our sites, and to improve our offeringsPeople who use our sites or mobile applications and allow us to collect their location dataWe share this data with our service providers
Audio, electronic, visual, thermal, olfactory, or similar information We collect this information from our users and customersTo identify you, to enable use of our sites, services, and products, and for safety purposesPeople who call usWe share this data with our service providers
Professional or employment-related information We collect this information from our customers and business partnersTo provide services or products you’ve requestedPeople who use our rental application services; contact us in a business-to-business context; obtain a mortgage loan from us; buy a home from usWe share this data with our service providers and with business partners, including those to whom you instruct us to send this information
Education information We collect this information from our customersTo provide services or products you’ve requestedPeople who use our rental application services; obtain a mortgage loan from us; buy a home from usWe share this data with our service providers and with business partners, including those to whom you instruct us to send this information
Inferences We generate these internallyTo understand how our users interact with our sites, to develop and offer more relevant and useful services and products, and to improve the products and services we offerPeople who use our sites or mobile applications, including users who: receive any type of offer; ask to be connected with real estate pros; or apply for a mortgage through usWe don’t share
TERMS OF USE

To use the Sites, you must agree to be bound by VeraFinder’s Terms of Use (the “Agreement”). By accessing or using the Site(s), you agree to be bound by the Agreement. We urge you to review the Agreement carefully. If you do not accept all of the terms and conditions of the Agreement, including those incorporated by reference, please refrain from using the Sites.

YOUR PRIVACY

VeraFinder uses and discloses your personal information as follows:

  • contact you via email in the future to tell you about specials, new service offerings, or changes to this privacy policy;
  • to analyze site usage and improve the Service;
  • to deliver to you any administrative notices, alerts and communications relevant to your use of the Service;
  • to manage our business and protect ourselves, you, other persons, and the Services;
  • to provide a personalized experience and implement your preferences;
  • to fulfill your requests for certain services and transactions;
  • for market research, project planning, troubleshooting problems, detecting and protecting against error, fraud or other criminal activity;
  • to enforce VeraFinder’s Terms of Use; and
  • as otherwise outlined in this Privacy Policy.

Suppose you access the Service through a co-branded URL or via web services provided by our partners or service providers. In that case, the email address you provided during Service registration may be shared with that partner or service provider in order to fulfill your request. Our service providers and we may utilize IP addresses to ascertain the geographic locations from which our Users and visitors access the Services. Where applicable law or regulation permits, we may merge data collected through one source with data acquired from other resources. Furthermore, we may enhance the information we gather with data obtained from third parties. We will consider any data we combine with your personal information to be Personal Information subject to this Privacy & Security Policy.

HOW WE USE PERSONAL INFORMATION

VeraFinder.com offers some areas and features that are accessible without registration or providing any personal information. However, certain features of the site or the service may require you to register by providing an email address, password, and additional information to fulfill your service requests and participate on third-party sites, collectively known as “Registration or Sign Up Information.” You may also be asked to provide additional information to benefit from the full functionality of the service. We may request other personal information from time to time. In these cases, you will have the opportunity to decline or provide the information, which will only be used for the stated purpose. All payment processing is handled by a third-party payment processor, and we may collect credit or debit card information to process payments.

VeraFinder may disclose anonymous or aggregate personal information only in a non-personally identifiable manner to: advertisers and other third parties for marketing and promotional purposes and organizations approved by VeraFinder. Your Registration Information, all Credentials, and any other personal information you provide are strictly restricted and used in accordance with specific internal procedures and safeguards governing access to operate, develop, or improve the Service. We use third-party vendors or service providers to help provide the Service, such as sending e-mail messages on our behalf or hosting and operating a particular feature or functionality of the Service. Our contracts with these third parties outline the appropriate use and handling of your information and prohibit them from using any of your personal information for purposes unrelated to the product or service they are providing. We require such third parties to maintain the confidentiality of the information we provide to them.

ONLINE SESSION INFORMATION

Our use of online session information is intended to improve your experience. By using the Service, you agree that we may contact you through various means including live calls or automated messages. These communications may cover a range of topics such as sales, offers, or client contact. You may opt out of these communications by notifying us at privacy@verafinder.com.

When you visit VeraFinder.com, we may collect technical and navigational information like your computer browser type, Internet protocol address, pages visited, and time spent on our site. This information may be used to improve our web design and functionality or to alert you to software compatibility issues.

We may also use cookies, which are alphanumeric identifiers that are stored on your computer’s hard drive, to track and store preferential information about you. For example, we may assign a cookie to limit the number of times you see a particular VeraFinder offer or to serve you better. Most internet browsers allow you to disable cookies, but this may impair the functionality of the Service.

Web beacons or single-byte tags may be embedded in a web page or email to analyze site usage and activity. We may use these to analyze site usage and improve the Service and may permit third-party service providers to use cookies and other technologies to perform these services for VeraFinder. However, we do not share any personal information about our customers with these providers, and they must comply fully with this Privacy Policy.

THIRD PARTIES

We may advertise third-party products and services on VeraFinder.com (herenafter, “VeraFinder Offers”). These products and services may be useful to you in conjunction with your use of VeraFinder.com. However, if you decide to use these products or services, disclose your information to them, or allow them to collect information about you, their use of your information will be governed by their own privacy policies. Therefore, before using their services, it is recommended that you assess the practices of external services providers. VeraFinder cannot be held responsible for their privacy practices. If you click on a link to a third-party website, we encourage you to review the website's privacy policy. We may use links to third-party websites to track whether these links have been followed and whether any action has been taken on a third-party website. This information helps us improve the quality of the VeraFinder Offers and customized content on the Service. Our links to these websites do not imply our endorsement of their material or any association with their operators. Additionally, it is the responsibility of the user to take necessary precautions to ensure that the selected links or downloaded software are free from any viruses, worms, trojan horses, or other harmful items. If you have any questions regarding the privacy practices of other websites, please contact the relevant parties controlling those websites.

SOCIAL MEDIA AND BLOG

When using social media, bulletin boards, blogs or chat rooms on our Site, you should know that any information you post there can be viewed, collected, or used by other users, which may result in unwanted messages being sent to you. We are not accountable for the personal information that you share through these online platforms, whether they are hosted by VeraFinder or a third-party service provider.

CONTESTS, GIVEAWAYS, SURVEYS, AND FEEDBACK

VeraFinder may occasionally give you a chance to take part in promotions, contests, and giveaways. Your personal data collected in relation to these activities will be managed in accordance with the privacy policy unless the contest rules specify otherwise. VeraFinder may also request that you participate in surveys and feedback to help improve the Site, and any personal data obtained through such surveys will only be used for that specific purpose and in accordance with the Privacy Policy.

CHILDREN’S PRIVACY

VeraFinder is committed to protecting the privacy of young children and does not knowingly collect or solicit personal information from anyone under the age of 18. If you are under 18, please do not provide any personal information, including your name, address, telephone number, or email address, to us. We do not allow anyone under the age of 18 to provide personal information to VeraFinder. If we become aware that we have collected personal information from a child under the age of 18 without verification of parental consent, we will promptly delete that information. If a child has provided us with personal information, a parent or guardian may contact us to have the information deleted from our records. If you suspect that we have collected personal information from a child under the age of 18, please contact us at privacy@verafinder.com. As a parent, you are responsible for any transactions or services requested from VeraFinder.

DISCLOSURE OF YOUR INFORMATION IF REQUIRED BY LAW

Despite the preceding, VeraFinder reserves the right (and you agree to let VeraFinder) to share or disclose your personal information when VeraFinder determines, in its sole discretion, that the disclosure of such information is necessary or appropriate in the following circumstances:

  • To enforce our rights or in connection with a breach of this Privacy Policy or the VeraFinder.com Terms of Use by you;
  • To prevent prohibited or illegal transactions or activities;
  • To protect against harm to the rights, property, assets, or safety of VeraFinder, our users or the public, content found on the Services, or to protect the Services from unauthorized use or misuse, as required or permitted by law;
  • When required by any applicable law, rule, regulation, subpoena or other legal process.

We strive to inform you about legal requests for your Personal Information when we believe it is appropriate, unless it is prohibited by law or court order, or if the request is an emergency. We may dispute such requests when we believe, at our discretion, that they are overbroad, unclear or lack appropriate authority, but we cannot guarantee that we will challenge every request.

TRANSFER OF YOUR DATA IN THE EVENT OF A CHANGE OF CONTROL

In the event of a sale, acquisition, merger, reorganization, or change of control, personal information may be transferred to a third party. If any part of our business is sold, merged, or transferred, your personal information may be included as part of the sale. You will be given the option to opt out of receiving promotional information in the event of any change of control.

YOU CAN TRANSFER OR DELETE YOUR DATA

You have the right to request the removal of your data at any time. If you ask us to delete your data, we will permanently erase your data from our primary production servers and disconnect any connection we had established to your account information. In such an event, your account will be deleted and further access will not be possible. Aggregate data derived from your account information may remain on our production servers, as well as on backup servers or media, for an indefinite period. We keep these backups to ensure we can continue to provide the Service in case of any issues with our primary production servers. We may also use aggregated or anonymous data derived from your personal information.

ELECTRONIC COMMUNICATIONS FROM US

Periodic newsletters, summaries of property portfolios, and email alerts are provided by us to our registered customers. In addition, users can subscribe to email newsletters and VeraFinder may occasionally send emails promoting third-party goods or services. Subscribers to VeraFinder.com can unsubscribe from receiving promotional emails and cancel their subscriptions by following the instructions provided in the emails. However, opting out in this way will not stop the transmission of service-related emails such as email alerts.

YOUR DATA IS SECURE

VeraFinder takes measures to protect the privacy and security of user's Personal Information and other data. These measures include administrative, technical, and physical safeguards to prevent destruction, loss, alteration, access, disclosure, or unauthorized use of information. Passwords and buy/sell/transaction data are transmitted securely, and databases are protected from general employee access both physically and logically. Access controls are enforced to our buildings, and backup data is encrypted. However, no security system or means of transmitting data over the Internet can be guaranteed entirely secure. VeraFinder cannot guarantee the security of your Personal Information or any information you disclose or transmit to us, and we are not responsible for unauthorized access by third parties or on third-party sites. If there is a breach of Personal Information, we will notify you under the applicable law.

VeraFinder requires you to create a password when you sign up for our service in order to protect your privacy and security. They securely transmit your transaction data for buying, selling, and managing, and their databases are both physically and logically protected to prevent unauthorized employee access. VeraFinder encrypts your password and all backup data, and enforces physical access controls to their buildings. However, while we take reasonable measures to protect your personal information, we cannot guarantee the security of your data, as no security system or means of transmitting data over the internet can be completely secure. VeraFinder is not responsible for unauthorized access to your personal information or any damages resulting from such incidents. If required by law, they will notify you of any loss, misuse or alteration of your personal information that may affect you. Please note that these security measures only apply to the VeraFinder website and systems, and they have no control over how your information is stored, maintained or displayed by third parties or on third-party sites.

YOUR RESPONSIBILITY TO KEEP YOUR CREDENTIALS CONFIDENTIAL

It is your responsibility to keep your login ID, password, and any links related to your information confidential. The security of your account is important to us, and we have strict rules to prevent unauthorized access to your password. We recommend changing your password periodically, and it should be between 6-8 characters long. You are responsible for maintaining the security of your login ID and password, and you should not share them with any third party. If you suspect that your credentials have been stolen or compromised, you should contact us immediately and change your password through the Service. VeraFinder is not liable for any unauthorized access to your account resulting from your violation of this Privacy Policy or the VeraFinder.com Terms of Use, or if someone else gains access to your account through your Registration Information. We cannot be held responsible for any consequences resulting from sharing links related to data provided by VeraFinder. If you have any security concerns, please contact us, and we will respond as quickly as possible.

WE POST UPDATES ON OUR WEBSITE WHENEVER THERE ARE UPDATES TO OUR POLICIES

This Privacy & Security Policy is subject to periodic updates. We will not diminish your rights under this Policy without obtaining your explicit consent. All changes to the Policy will be published on this page, and significant changes may be notified to you by email or other prominent means. We will also maintain previous versions of this Policy in an archive for your review, and the date of the latest revision will be indicated at the top of the Policy. Any revisions will be effective immediately upon posting.

INTERNATIONAL TRANSFER

The Personal Information we gather is stored and/or processed in facilities maintained by us, our partners, affiliates, and third-party providers. Please note that the locations where we store, process, or transfer your Personal Information may not have the same data protection laws as the country where you initially provided the information. If we transfer your Personal Information to third parties in other countries: (i) we will carry out those transfers in accordance with applicable law; and (ii) we will safeguard the transferred Personal Information in accordance with this privacy policy.

CONTACT US

If you have any questions, comments or concerns about this Privacy Policy, or if you would like to exercise the choices discussed above, please contact us:

Via e-mail: privacy@verafinder.com

By writing to us:

VeraFinder LLC
Attn: Privacy Policy Inquiry
8 The Green, STE 4000
Dover, DE 19901